Strategy

What to Write in a PR Package Note (With Templates)

A well-crafted PR package note turns a free product into a relationship. Here is what to include, what to leave out, and templates you can use right away.

Pozto team6 min read

Why the PR package note matters

When you run a product seeding campaign, the physical box is your main touchpoint. Creators receive many packages every week. If you send a product without a note, the creator has no context. They do not know who sent it. They do not know what the product does. They do not know your brand handles.

A PR package note solves this problem. It gives the creator the information they need to understand your brand in a few seconds. It provides a personal connection. It makes the unboxing experience feel intentional rather than random. The note is your chance to explain the value of the product clearly. If the creator decides to film an unboxing video, the note often guides what they say on camera.

Without an insert, your product relies entirely on its packaging to tell the story. For small or mid-size consumer brands, the note bridges the gap between a cold delivery and a warm introduction. It sets the tone for future communications and potential paid deals down the line.

Handwritten vs. printed inserts

Brands often debate whether to handwrite every note or print them in bulk. The right choice depends on your shipping volume and your available time. Personalization matters heavily when you send physical items to busy people.

Handwritten notes stand out. They show the creator you spent time on their specific package. This extra effort often translates into higher posting rates. In 2026, it was reported that a recent Data & Marketing Association study showed traditional direct mail has a 5.3% response rate, but making it handwritten can increase responses by an additional 300% to 500% (Simply Noted Blog).

If you send twenty packages a month, handwrite every note. The time investment is small, and the return is high. If you send five hundred packages a month, writing every note by hand is difficult. In that case, print a high-quality card with your core message. Leave a blank space at the top and the bottom. Write the creator's first name by hand at the top. Sign your name by hand at the bottom. This hybrid approach saves time while keeping a personal touch.

Key elements to include in a PR box note

A good PR package insert contains specific information. You want to give the creator enough detail to understand the product without overwhelming them with text. Keep the entire message under one hundred words.

  1. 01

    Personal greeting

    Address the creator by their first name. Do not use their social media handle unless you cannot find their real name. Finding their real name shows you did basic research.

  2. 02

    The reason you chose them

    Mention a specific video they posted recently or a topic they cover often. This proves they are not on a blind mass-mailing list.

  3. 03

    Product value

    State what the product does in one or two short sentences. Focus on the main benefit. Instead of listing ten ingredients, explain the exact problem the product solves.

  4. 04

    Brand details

    Include your social media handles and any specific campaign hashtags. Make it easy for them to tag you if they decide to film an unboxing.

  5. 05

    Disclosure reminder

    Politely remind them to disclose the gift if they post. This protects both the creator and your brand from regulatory issues.

  6. 06

    Sign-off

    Sign the note from a real person, like the founder or the marketing lead, rather than just the brand name. It makes the interaction feel human.

What to leave out of your note

Some elements hurt your chances of getting an organic post. When you send a gift with no strings attached, you must avoid contractual language. Creators share bad PR package experiences with each other, so keep the tone friendly and pressure-free.

What to leave outWhy it hurts your campaign
Demands for a postThis is a gift. Asking for a guaranteed post turns it into a transaction. You must pay for guaranteed work.
Long company historyCreators scan notes quickly. A long history lesson buries the product benefits and makes the card hard to read.
Discount codes for their followersIncluding an affiliate code in a first-time gift feels transactional. Save this for creators who already post about you.
Complex instructionsIf the product requires a manual, print it separately. Keep the personal note focused on the relationship.
Always review your final draft to ensure it sounds like a note from a friend, not a brief from a legal department.

The FTC rule on gifting and disclosure

When you send free products to creators, you must think about advertising rules. Free product is a form of compensation. If a creator posts a video showing your gifted product, they usually have to disclose the relationship. They must tell their audience that they received the item for free.

You cannot force a creator to post. But if they do post, you share the responsibility for their disclosure. The Federal Trade Commission requires clear and conspicuous disclosure. Add a polite reminder to your PR package note. A simple line stating that if they decide to share the product with their audience, they should use the gifted hashtag is enough.

This rule applies across all major platforms, including TikTok, Instagram, and YouTube. Read more about the FTC influencer guidelines for gifted products to ensure your seeding campaigns stay compliant.

3 PR package note templates

Here are three templates you can adapt for your brand. Copy the text and adjust the bracketed information to fit your specific product and voice.

Template 1: Short and Sweet

Use this template for simple consumer goods like snacks, basic apparel, or lifestyle accessories. It gets straight to the point.

Short and Sweet Template
Hi [Name]. We loved your recent video about [topic]. We thought you might enjoy our [Product Name]. It is designed to [one sentence benefit]. We hope it makes your day a little better. If you decide to share this with your audience, please tag us at @[BrandHandle] and use #gifted. Best, [Your Name], [Your Title] at [Brand Name].

Template 2: Educational

Use this template when running influencer marketing for skincare brands or supplement brands. These products require brief instructions to ensure the creator gets the best result.

Educational Template
Hi [Name]. Your content on [topic] is incredibly helpful. We are sending you our new [Product Name]. We formulated this specifically to help with [problem]. For the best results, use it [short instruction]. We would love to hear your honest thoughts once you try it. If you post about it, please tag @[BrandHandle] and include #gifted. Warmly, [Your Name].

Template 3: Campaign-Specific

Use this template when you launch a new collection or a seasonal line. It helps tie the gift to a larger brand moment.

Campaign-Specific Template
Hi [Name]. We are launching our new seasonal collection and wanted you to be one of the first to try it. Your aesthetic perfectly matches the vibe of this release. Inside, you will find [Product 1] and [Product 2]. We hope these fit seamlessly into your routine. If you share an unboxing, please tag @[BrandHandle] and use #[CampaignHashtag] alongside #gifted. Enjoy, [Your Name].

How to track unboxings and untagged videos

After you write the notes and ship the boxes, you wait for the creators to post. Tracking these posts manually takes hours. Creators often open PR packages on TikTok, Instagram Reels, or YouTube Shorts. Sometimes they tag your brand handle in the caption. Often, they forget to include your handle entirely. They might hold your product up to the camera or say your brand name out loud without typing it out.

This is where Pozto helps. You add the creators you sent product to, either by hand, through a spreadsheet, or a Shopify order export. Pozto watches their public TikToks, Instagram Reels, and YouTube Shorts. It finds each post that shows your product, tagged or not. A video model looks for the product on screen and listens for it said out loud. The Free plan covers 10 active creators and detects the product on screen.

Pozto flags whether the post discloses the gift. It counts views, likes, comments, and EMV over a video's first 30 days. It also drafts reminders to creators who have not posted. You can stop scrolling through feeds and let the influencer tracking software for video find your content automatically. Start free to track your next seeding campaign.

Sources

  1. Simply Noted Blog

Questions

Should I include a contract in a PR package?

No. A PR package is a gift with no strings attached. If you require a post, you must negotiate a paid agreement before shipping the product.

Do I need to provide a return label?

You do not need to include a return label for gifted products. The creator keeps the item whether they post about it or not.

How long should the PR package note be?

Keep the note under one hundred words. Creators scan inserts quickly. Focus on the personal greeting, the product benefit, and your brand handles.

Can I ask the creator to send the product back if they do not post?

No. Once you send a gift, it belongs to the creator. You cannot demand it back if they choose not to feature it on their channels.

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